Reference

How orisbet protects your privacy

This Privacy Policy explains how we collect, use, store and share the data linked to your account, wallet checks and support messages.

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orisbet How orisbet protects your privacy
CONTACT ROUTES

Three ways to ask privacy questions

Use the channel that matches your request and include the email or phone number linked to your account.

Privacy email Write to [email protected] for access, correction, deletion or cookie questions. Tell us what you want changed and add enough account detail for us to locate the record without sharing your password.
Account support If your privacy question is tied to login activity, wallet records or a failed verification check, use account support from your profile so our team can connect the request to the right account.
Security report For suspected account access, unusual session alerts or messages asking for personal data, contact security support at once. We check recent logins, device signals and wallet activity before taking action.
DATA HANDLING

Six privacy checks we apply

Our Privacy Policy is written around account use, payment records and support handling in India.

Account records

We keep account details that help confirm your login, contact you about your account and match wallet activity to the correct profile. We limit access to team roles that need the record.

Cookie controls

Cookies help keep you signed in, remember your choices and measure whether pages load correctly. You can change browser settings, though some account tools may not work as expected without required cookies.

Payment references

UPI, Paytm, PhonePe and Google Pay records may include reference IDs, time stamps and status messages. We use them to trace a transaction, settle disputes and respond to privacy requests.

Session security

We log device type, IP address and session events to detect unusual access. If we see a risk, we may ask you to confirm account control before changing personal data.

Retention periods

We keep data only for account operation, dispute handling, safety checks and legal record needs. When a record is no longer needed, we remove it or make it harder to link to you.

Change requests

You can ask us to correct contact details, update account data or explain a record we hold. We may need identity checks before acting, especially where wallet or security records are involved.

Privacy Policy questions answered

These answers explain how the policy applies to your account, cookies, payment references and contact choices. If your situation is more specific, send a privacy request and we will respond after account checks.

We collect account details, contact data, device signals, IP address, session history, cookie choices, support messages and payment references. The exact data depends on how you use the account and which requests you send.

Payment references help us match wallet activity to your account, trace pending requests and answer disputes. We handle reference IDs and status logs as account records, not as public profile content.

Yes. Send a request from the email or phone number linked to your account. We may ask for extra confirmation before sharing records, especially where wallet history or security logs are included.

You can ask us to update contact details or correct account data that is inaccurate. Some records, such as transaction references or security logs, may be retained in their original form for record checks.

Retention depends on the record type and why it was collected. Account, payment and security records may be kept for operation, dispute handling and legal record needs, then removed or reduced when no longer needed.

We may share limited data with service providers who help with hosting, payment checks, account security and support tools. They receive only what is needed for their task and must handle it under privacy controls.

Cookies help keep your session active, remember settings and understand page performance. You can block or remove cookies in your browser, but required account functions may not work correctly if essential cookies are disabled.

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