Reference

Clear legal terms for India

Clear terms, local-law access wording, account record rights, and wallet checks sit in one legal area before you open your account.

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orisbet Clear legal terms for India
CONTACT PATHS

Three legal support routes

Legal questions need a clearer route than ordinary lobby help. Use the contact path that matches your concern, and include your account email, the date, and any transaction reference that helps us…

Legal email Send legal account questions by email when you need a written trail. Add your registered email, request type, and any UPI, Paytm, or PhonePe reference so we can match the matter accurately.
Account help chat Use chat for time-sensitive legal account concerns such as access errors, identity checks, or blocked wallet views. We may move the case to email if documents or longer wording are needed.
Data request channel For data access, correction, deletion, or cookie questions, raise a request from your account email. We verify the sender before sharing records, changing stored details, or removing eligible data.
ACCOUNT RECORDS

How we handle legal records

Your legal record is made from account details, access checks, wallet activity, support messages, cookie choices, and security events.

Data we collect

We collect account email, phone number where provided, login records, wallet references, support messages, and device signals. These details help us verify access, answer disputes, and keep each legal record tied to the right account.

Cookie controls

Cookies help remember session state, language choice, security status, and basic site measurement. You can change browser settings, though some account functions may need essential cookies to keep login and wallet pages working.

Account security

We use login checks, device signals, session controls, and manual review where account activity looks unusual. Never share OTPs, UPI PINs, Paytm passwords, PhonePe passwords, or Google Pay security codes with anyone.

Record retention

We retain legal and wallet records for the period needed to handle disputes, comply with duties, and protect accounts from misuse. When a record is no longer needed, we delete or anonymise it where allowed.

Correction requests

If your name, contact detail, or account record is wrong, contact us from the registered email. We may ask for proof before editing stored data, especially where wallet or eligibility checks are involved.

Access decisions

If access is restricted, the reason may relate to location, verification status, legal availability, or account risk checks. We explain what we can share without exposing security methods or another account’s data.

Answers on rights and access

These answers explain the legal points you are most likely to check before opening or managing an account. They cover account access, data rights, cookies, payments as records, contact routes, and how policy changes are handled. If your situation is specific, write to us from your registered email so we can link the request to the correct account record.

Access depends on local law and is available where local law permits. If your location, verification status, or account record does not meet the required checks, we may restrict access or ask for more details.

You can ask for account details, support messages, wallet references, and cookie-related records linked to your profile. We verify your identity first, then share what we can release under our legal and security duties.

Yes. Send the correction request from your registered email and state what is wrong. We may ask for proof before changing names, phone numbers, wallet references, or details connected to eligibility checks.

UPI, Paytm, PhonePe, and Google Pay references help us match deposits, withdrawals, disputes, and support requests to the right account. We use them as transaction records, not as public account details.

You can request closure through support after logging in or by writing from your registered email. Some records may remain for legal, dispute, fraud-prevention, or wallet reconciliation reasons even after access is closed.

We place updated wording on this legal page with the current version date where relevant. Continued account use after the update may mean the new terms apply, subject to local law.

Use the data request channel or send email from the address on your account. Include your request type, registered phone if used, and any reference that helps us locate the correct record.

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